As August comes to an end so does my internship here at Tech4Learning. My month here has flown by and as I sit back and relfect I realize how much I've grown and learned.
More was expected of me these last two weeks. Besides my usual translating, I was asked to exercise my writting skills by writing marketing material for the new Spanish resources available for Pixie. Both exciting and intimidating at the same time, I wrote a press release, newsletter content, and even web page conten. Surely the clever sayings and phrases I came up with would pale in comparion to what the professionals at Tech4Learning could come up with. Yet, my material was recieved well. I was even called articulate. Reassuring considering I've spent my last two years at school studying media writing, communcations, public relations writing, etc. (Actually retaing what I've learned, big win!) Seeing my material actually published on the Tech4Learning webpage gave me confidence for my future.
Just being in the office has allowed me to learn so much more about marketing. Sitting in the office and meetings I heard and learned about so many methods and terminologies used in this market. I was most impressed by the marketing research and how much thought and planning goes into it.
However, the biggest lesson I learned was the importance of establishing a connection with the customer. So much time and effort is put into serving the customers here. Whether its sending out newsletters with the latest resources or personally walking a customer through upgrading software over the phone, Tech4Learning cares about its customer nurturing. Its hard not to think about the customer here. I even found myself thinking about them when I was translating. What word would make more sense, would they like the new Spanish resources I was creating, will they know how to use the new language tools?
So as I draw my thoughts to a conclusion, I think about how valued I felt here. I think about my future and where I will apply the skills learned her. I am pleased to say you might see more of my writing come winter break. But for now I am happy with the work I have done and everything I have helped Tech4Learning accomplish. I'm ready to get back to my school books and be the student once again.